Reference Number: 22016535
Request ID:
Date First Offered04/02/2009
Title:Crisis and Referral Entry Service

Agency Reference Number:2010-26-012
Agency:HFS - Healthcare and Family Services
Purchasing Agency:HFS - Healthcare and Family Services
Purchasing Agency SPO:Tom J Sestak

Status: Closed


Description and Specifications:
The Illinois Department of Healthcare and Family Services (HFS) along with the Illinois Departments of Human Services (DHS) and Children and Family Services (DCFS) is entering into a contract with Chrysalis Consulting Group to maintain the single, centralized point of access for the Screening, Assessment and Support Services (SASS) Program. The SASS Program was developed by HFS in collaboration with DHS and DCFS in direct response to the Children’s Mental Health Act of 2003, which required all Medicaid eligible children to be screened prior to being admitted to an inpatient psychiatric hospital. The SASS Program serves children and youth, in the State of Illinois and its contiguous counties, experiencing mental health crisis and who may be in danger of harming themselves or others.

Crisis and Referral Entry Service (CARES) is the centralized point of access and referral for the statewide SASS system. In addition to providing a single, toll free crisis line to access services, the CARES vendor performs an acuity assessment to determine clinical need, enters eligibility directly into the State’s Recipient Database and links youth to the most appropriate service by either dispatching a SASS provider nearest to where the child is located to respond to a crisis situation or by providing the referent with the contact information to another community/mental health provider.

Chrysalis Consulting Group received the highest final score for technical evaluation and price.

Key Information

Notice Type:Contract Award Notice

Notice Expiration Date:11/23/2009

Professional & Artistic:No
Small Business Set-Aside:No

Does this solicitation contain a BEP or DBE requirement?:Yes

Does this solicitation contain a Veteran requirement?:

Relevant Category:General Services

Total Amount of Award:$7,445,640.00 (Total Dollar Value Only/Includes Any Renewal Options)
Estimated/Actual Value Description:Estimated. The total amount listed includes the following for the initital term:
FY10 - $665,609.00 (6 month s)
FY11 - $1,277,774.00
FY12 - $1,315,734.00
FY13 - $1,354,832.00
Optional renewal term up to 24 months: $2,831,691.00
Length of Initial Term:42
Contract Begin Date:01/01/2010
Contract End Date:06/30/2013
Renewal Terms:optional up to 24 months


Number of Responding Bidders:2
Number of Unsuccessful Bidders:0
Total Number Awarded:1

Listing of All Bidders/Offerors Considered But Not Selected:
Westside Youth Network, Inc.
Source Selection:RFP

Vendor(s) Selected for Award
Vendor NameAmount of Award BEP Goal % DBE Goal %
Chrysalis Consulting Group$7,445,640.00

Notice Contact
Name: Mary Milburn
Street Address:Bureau of Interagency Coordination, Healthcare and Family Services
201 South Grand Avenue East, 3rd Floor
Zip Code:62763
Phone: 217-557-1868
Fax Number:217-557-8604

Class Code

Class Codes:S300 Health; Dental; Life Insurance; & Services
S390 Medical Services
S400 Miscellaneous Services
S510 Social Services


NIGP Commodity/Service Code:


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