Reference Number: 22041973
Request ID:18-109812
Date First Offered01/09/2018
Title:SUP Call Center Services for Dept. of Human Rights

Agency Reference Number:18-109812
Agency:DHR - Human Rights
Purchasing Agency:DHR - Human Rights
Purchasing Agency SPO:Nanzi Cantero

Status: Closed


Description and Specifications:
The Department of Human Rights (IDHR) is giving notice of intent to award a contract to The Chicago Lighthouse for the Blind & Visually Impaired, a State Use Vendor, to operate a call center to receive calls and provide referrals related to Sexual Harassment claims as required by P.A. 100-554. The estimated cost is $8,548/month with an initial term of 1 year and up to a 2 year renewal option.

Pursuant to Section 45-35 of the Illinois Procurement Code, supplies and services may be procured without advertising or calling for bids from any qualified not-for-profit agency for persons with severe disabilities.

Key Information

Notice Type:Contract Award Notice

Notice Expiration Date:02/22/2018

Professional & Artistic:No
Small Business Set-Aside:No

Does this solicitation contain a BEP or DBE requirement?:No

Does this solicitation contain a Veteran requirement?:No

Relevant Category:General Services

Total Amount of Award:$307,728.00 (Total Dollar Value Only/Includes Any Renewal Options)
Estimated/Actual Value Description:Estimated value: $102,576 initial term; $205,152 renewal term
Length of Initial Term:12
Contract Begin Date:02/16/2018
Contract End Date:02/15/2019
Renewal Terms:up to 2 years


Number of Responding Bidders:1
Number of Unsuccessful Bidders:0
Total Number Awarded:1

Listing of All Bidders/Offerors Considered But Not Selected:
Source Selection:N/A

Vendor(s) Selected for Award
Vendor NameAmount of Award BEP Goal % DBE Goal %
Chicago Lighthouse for People who are Blind/Visually Impaired$307,728.000%0%

Notice Contact
Name: Betsey Madden
Street Address:100 W Randolph, Ste 10-100
Zip Code:60601
Phone: 312-814-3386
Fax Number:312-814-1436

Class Code

Class Codes:


NIGP Commodity/Service Code:915 05 Answering/Paging Services
915 20 Call Center Services


To download file(s), click on filename(s) located below. Not all Notices will have files to download.

File Attachments: